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Office PoliciesWalter D. Rutherford, Ph.D. & Carol Hyde, M.A. PAYMENT FOR SERVICE: Clients are expected to pay for services at the time they are rendered unless other arrangements have been made. Please notify us if any problem arises during the course of your therapy regarding your ability to make timely payment. INSURANCE REIMBURSEMENT: Patients who carry insurance should remember that professional services are rendered and charged to the patient and not to the insurance company. You are ultimately responsible for any charges for services rendered. I will provide you with an insurance copy of your receipt which you can submit to your insurance company for reimbursement. I do not accept insurance assignment except for Champus Tricare. CANCELLATION: Since the scheduling of an appointment involves the reservation of time specifically for you, a minimum of 24 hours notice is required for rescheduling or cancellation of an appointment. The full fee will be charged for missed sessions without such notification. If possible, I will reschedule a session during that week without charging for the missed appointment. CONFIDENTIALITY: All information disclosed within sessions is confidential and may not be revealed to anyone without written permission, except where disclosure is required by law. Disclosure may be required in the following circumstances: where there is a reasonable suspicion of child or elder abuse; where there is a reasonable suspicion that the client presents a danger of violence to others or where the client is likely to harm him / herself unless protective measures are taken. Disclosure may also be required pursuant to a legal proceeding. EMERGENCY PROCEDURE: If you need to contact your therapist between sessions, please leave a message at (858)442-6472 for Walt and (760) 402-4895 for Carol. We will return your call. If an emergency situation arises and we are unavailable, call the local Crisis Number at: San Diego Area (619) 236 3339 |
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